Every commission starts with a conversation.
Loom makes sure yours never goes unanswered.
The lead was warm. Then it wasn't.
A prospective client sends a message. The maker is at the bench — hands in the wood, fully present. Four days pass. By the time the reply arrives, the client has already booked someone else. Not because the work wasn't right. Because the silence was too long.
“Every missed reply is a material revenue event. The front-of-funnel — where leads are dropped — is unaddressed by every tool on the market.”
How Loom Works
Three steps that turn an unanswered inbox into a running commission.
Inquiry Arrives
A client emails your studio. Loom reads it with contextual understanding — not keyword matching. It knows it's a commission inquiry.
Loom Responds
Within minutes, a reply goes out in your voice. Loom gathers the right info — dimensions, timber preference, timeline — while you're at the bench.
You See What Matters
Commission triage. Design briefs. Revision loops. All surfaced to you at the right moment. Nothing slips.
What Loom Does
Six capabilities. One purpose: make sure no commission opportunity goes unanswered.
AI Inquiry Triage
Reads new emails with contextual understanding, classifies them as commission, question, or spam. Routes them correctly — every time.
Voice-Matched Replies
Drafts responses in your studio's tone. Feels handwritten, not automated.
Commission Tracking
From first inquiry to final delivery. Brief collection, revision loops, approval sign-offs — all in one timeline.
Lead Warm-Keeping
If a lead goes quiet, Loom follows up at the right moment. No commission slips through.
Inbox Zero
Only the decisions that genuinely need you surface in your feed. The rest is handled.
Works With Your Email
Connects to your existing inbox. No migration, no new tools to learn.
Not a CRM. Not project management. Something different.
The gap in the market is the inquiry-to-commission handoff. CRMs are built for sales teams. Project tools start after the client is already in. Loom lives in the moment that matters most — when a stranger first emails your studio.
✓ Supported ∼ Partial ✗ Not supported
One recovered commission covers a year.
Studios charge £3,000–£15,000 per commission. Two recovered leads pay for Loom many times over.
Studio
£99/mo
For independent makers.
- ✓AI inquiry triage (up to 50 enquiries/mo)
- ✓Voice-matched reply drafts
- ✓Commission timeline tracking
- ✓Inbox zero dashboard
Workshop
£149/mo
For growing studios.
- ✓Everything in Studio
- ✓Unlimited enquiry triage
- ✓Lead warm-keeping & follow-ups
- ✓Brief collection & revision tracking
- ✓Approval sign-off workflows
Atelier
£249/mo
For established studios & small teams.
- ✓Everything in Workshop
- ✓Multi-inbox support (up to 3 makers)
- ✓Custom voice training
- ✓Priority onboarding & support
- ✓Delivery coordination & client updates